FAQ's

Frequently Asked Questions (FAQs)

Welcome to the IslandLuxuryKicks FAQ page! Below are some of the most commonly asked questions by our customers. If you don’t find the answer you’re looking for, please feel free to contact us at islandluxurykicks@gmail.com.

1. What products do you sell?
We specialize in high quality 1of1 CLONES, stylish footwear that combines luxury with comfort. Our collection includes a variety of sneakers, boots, and other trendy footwear designed for different occasions and styles.

2. How do I place an order?
Placing an order is simple! Just browse our collection, add the items you wish to purchase to your cart, and proceed to checkout. You’ll need to provide your shipping details and payment information to complete your order.

3. Can I modify or cancel my order?
Once your order is placed and processed, we are unable to modify or cancel it. Please double check your order details before submitting.

4. Do you accept returns or offer refunds?
Unfortunately, we do not accept returns or offer refunds. All sales are final. Please ensure you are satisfied with your order before completing the purchase.

5. How can I track my order?
Once your order has shipped, you’ll receive an email with a tracking number. You can use this tracking number to check the status of your delivery via the carrier’s website.

6. When will my order be shipped?
Orders are typically processed within [10-20] business days after payment confirmation. Once shipped, you will receive a tracking number via email.

7. Do you ship internationally?
At this time, we only offer shipping within the United States. International shipping is not currently available.

8. What should I do if my package is damaged or lost?
Once your package is shipped, it is in the hands of the carrier. If your package is damaged or lost in transit, please contact the shipping carrier directly for assistance. IslandLuxuryKicks is not responsible for any damages or losses that occur after the package is handed over to the shipping company.

9. Can I change my shipping address after placing an order?
If you notice an error with your shipping address, please contact us immediately at islandluxurykicks@gmail.com. We’ll do our best to assist you, but we cannot guarantee changes once the order has been processed.

10. How can I contact you if I have additional questions?
You can reach us at islandluxurykicks@gmail.com for any inquiries or assistance. We typically respond within 1-2 business days.