SHIPPING
At IslandLuxuryKicks, we aim to process and ship orders as quickly as possible. Please review our shipping policy before making a purchase.
Shipping policy
How long does shipping take?
Shipping typically takes between 2 to 4 weeks for you to receive your order. Please note that this timeframe may vary depending on your location and any unforeseen delays with the shipping carrier.
Can I track my order?
Yes, once your order has shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment
through the carrier's website.
1. Shipping Confirmation & Tracking
Once your order has been shipped, you will receive an email notification with your tracking number and a link to track your package. Please allow up to 24-48 hours for tracking information to update after your shipment has been processed.
2. Responsibility After Shipment
Once your package is handed off to the carrier, it is no longer under our control. We are not responsible for:
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Delays in shipping
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Lost or stolen packages
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Packages that are damaged during transit
If you experience issues with your shipment, please contact the carrier directly using the tracking information provided.
3. Address Accuracy
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or failed deliveries due to incorrect address information. If there is an issue with your address, please contact us immediately at islandluxurykicks@gmail.com to make any necessary corrections before your order is shipped.
4. Shipping Issues
If you experience any issues with your order (e.g., damaged or missing items), please contact the shipping carrier immediately. Any claims for lost or damaged items should be filed with the carrier, as we are not liable for issues that occur once the package has been shipped.
5. Shipping Delays
While we aim to get your order to you as quickly as possible, please note that shipping times may be affected by factors such as holidays, weather conditions, or other unforeseen events. We appreciate your understanding and patience.